Returns & Exchanges
At FINESSE, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location. Please ensure all original tags are attached and items are unworn.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing